Terms & Policies
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before placing an order.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned directly to the Manufacture for repair following the manufactures warranty repair guidelines. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.
All firearm orders require a copy of the receiving dealer’s FFL prior to shipment. Firearm orders over 10 business days old without the FFL paperwork (or picked up locally for NV Residents) will be canceled and charged a 25% restocking fee. ($25 minimum) Shipping Fees are not refundable. Any customer cancelled order will incur a 25% restocking fee.
Please contact us if you are not satisfied with your purchase for a Return Merchandise Authorization (RMA) request within 3 business days of the receipt of the product. If the item is returned unopened, in the original box, we will exchange it, offer you store credit, or offer you a refund, less a 25% restocking fee, ($25 minimum) based on your original method of payment. The product must be returned within 5 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging. All shipping charges are not refundable.
We do not accept returns of the following products:
1. Firearms and Ammunition.
2. Special orders and products that are custom configured to your specifications.
3. Products sold "as is" or "used" or that have been installed or used after receipt.
4. NFA items (National Firearms Act)
5. Illumination devices, electronic sights, optics and night vision equipment.
6. Items purchased / picked-up locally in store.
NOTE: We highly recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and there is a 30-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
If you encounter any issues with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service team through our Contact Us page.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 7 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced.
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.
We charge a non-negotiable $100 blind transfer fee to release an item for which the transfer was not pre-approved, what is a blind transfer? Any item for which we did not approve in advance of item going on our log books. Please, we don't send mail to your house without telling you, don't send your mail to ours without telling us.
FAILED BACKGROUND CHECKS
Customers receiving a Denied with respect to their background check are responsible for background check fees, return shipping fees and transfer fees.
Special / Web Orders
Customers receiving a Denied with respect to their background check are responsible for background check fees and restocking fees.
Local in Stock
Customers receiving a Denied with respect to their background check are responsible for background check fees and a $25 service fee.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
CONSUMER DATA PRIVACY
We respect your privacy and are committed to keeping it protected.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory is constantly changing. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card, or we will issue a refund. Please note stock photos are used on our site. Please verify part numbers for confirmation that the correct item is being ordered.
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.
THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
TERMS AND CONDITIONS OF USE
By accessing this web site or our store, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site or our store. The materials contained in this web site are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Red eye arms web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Red Eye Arms web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Red Eye Arms at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
DISCLAIMER OF WARRANTIES
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
LIMITATION OF LIABILITY
In no case shall Red Eye Arms, Our Managing Members, employees, affiliates, agents, suppliers or contractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Red Eye Arms and our parent, Managing Members, employees, affiliates, agents, suppliers or contractors, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Property not claimed within 30 days will become the property of Red Eye Arms.
SITE TERMS MODIFICATIONS
Any claim relating to Red Eye Arms website or local store shall be governed by the laws of the State of Nevada without regard to its conflict of law provisions.